L o g i n

C o n t a c t I n f o

Web-Learning International WebLI Ltd Oy

Huuhkajantie 2
21210 Raisio
FINLAND
Phone: +358 2 438 3300
E-mail: webli (at) webli.fi

Support

Contact information

E-mail: tuki (at) webli.fi
Telephone: +358 2 438 3300

User Guide (FIN, pdf, 1471 kB)

Setup

Check the functionality of your web-cam, microphone and headphones/speakers with web-cam- and microphone settings -tool (Flash-program)

Frequently Asked Questions

K: What do I need to use this service?
V: You need a computer, a browser program and an Internet connection. You need a web camera to be seen to others, You need also a pair of speakers and a microphone or a headset (with microphone) to hear and to be heard to others.

K: Does the browser have to be Mozilla / Internet Explorer?
V: Browser program can be any generic browser that has Flash Player 8 plug-in or newer.

K: What browser add-ons / plug-ins do I need?
V: You need only Flash Player 8 plug-in or newer.

K: What connections does the service use in communication?
V: The service uses ports 80 (http-traffic, login, administration, service starting) and 1935 (rtmp-traffic: audio & video, presentation graphics).

K: Can I use proxy?
V: There might be problems using the service through proxies, because proxy services usually allow only http-traffic. Flash Player tries to build a connection to server first through port 1935. If it fails, the Player then tries again using port 80 (http-tunneling). This might seem to You as a connection failure, if the program does not build a connection to server right after starting up the service. Adobe has a connection test page http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16466&sliceId=2, with which You can test Your connection. If the test reports success and Your connection uses proxy, You can most likely use also our service with it.